shipping + returns

ALL orders in the CONTINENTAL USA receive COMPLIMENTARY SHIPPING.

Orders typically require between 1-2 business days to be processed. Within this time period the customer will receive an email, confirming that the order has been successfully processed. Please note that weekends and holidays are excluded from processing times. 

Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can sometimes require up to 24 hours for approval. We cannot deliver to P.O. Boxes. The customer will be notified by email regarding back ordered items and/or expected delays. salty kisses will deploy a follow-up email if the merchandise selected is currently out of stock, or if we need additional identification provided for credit verification.

Weekends + Holidays
Please remember that delivery time does not include weekends or holidays.

Standard Shipping
Orders are processed once credit card authorization and address verification have been obtained. Orders typically arrive within seven (7) to fourteen (14) business days (Monday through Friday, not including holidays).

Returns

We provide a 14-day return policy during which a customer may return an item that is undamaged, unworn, unwashed and unused with any tags still attached. All orders require a Return Authorization number from salty kisses. Email us at info@saltykissesstyle.com to request a return authorization number, and please include the following information: customer name, purchase date, order number, reason for return and if you are requesting an exchange, website credit or refund. 

Refused or Undeliverable Packages
Refused or undeliverable packages are subject to return shipping costs that vary via shipping method used in the original order. Should a customer opt to not have an order re-delivered, we can refund the customer the cost of the items. However, the original shipping cost and the undeliverable charge from the carrier will be deducted from the refund in addition to a 25% restocking fee.
Changing or Canceling an Order
Should a customer need to make any changes to an order, please call our HQ offices immediately after executing your purchase. Please note that once an order has been processed, we will be unable to modify the contents of an order. We apologize for any inconvenience and will do our best to assist you.
Please call our HQ offices for any questions or concerns: 323 | 572 | 5044